For CCTV and electronic security companies

Work order software for CCTV and security system companies

Camera installed, alarm configured, access control delivered, and the history disappears? Dominex organizes your work orders, keeps a record of every device and keeps your monitoring contracts running.

50k+

work orders per month on the platform

CCTV

install and maintenance with history per device

100%

on your tech phone in the field

4.9/5

satisfaction from the companies that use it

The daily headaches, solved

Where the operation stalls on improvisation, Dominex takes control

The problem

"How many cameras does this customer have and which DVR is installed?"

With Dominex

Every customer keeps the record: camera count and model, DVR/NVR, alarm, sensors, access control and every visit. The tech opens the work order and sees it all, no call to the office needed.

The problem

Monitoring contract forgotten until the camera dies and the customer notices

With Dominex

Monitoring and maintenance contracts with a configurable cadence generate the inspection work orders on their own. You get ahead of a failure instead of finding out with the customer.

The problem

Maintenance and rounds done with nothing to prove it

With Dominex

The tech closes the work order with photos of the cameras and system, a completed inspection checklist and the customer signature. You prove every visit and protect the contract.

The problem

Crew scattered across several installs with no control

With Dominex

The live map shows where each tech is, with check-ins validated by the customer address. Schedule and route stay organized even with many jobs in one day.

History of cameras, alarm and access control

Register each customer with the installed setup: cameras (model, position, IP), DVR/NVR, alarm panel, sensors, locks and access control. Install, corrective maintenance, repositioning or equipment swap, it is all tied to the customer. When the tech comes back, they already know what is there and what was done before.

A cluster of CCTV security cameras mounted on a pole pointing in several directions

Recurring monitoring and maintenance contracts

Monitoring and periodic maintenance of the security system are the recurring revenue of the business. Set up the contract with the inspection cadence (monthly, quarterly) and Dominex generates the work orders automatically at the right interval, with the technical rounds checklist ready. Preventive service happens without you having to remember.

Operator in a monitoring room watching camera feeds across several screens

Everything on the tech phone, right on the facade

CCTV install and maintenance happen on rooftops, facades and parking areas, and the tech handles everything from the phone on site. The Dominex app installs right on the device (PWA): they open the work order, photograph each camera, log the equipment, fill the checklist and capture the customer signature right there. The work order is ready on the spot, no going back to the office to close it.

A dome security camera mounted on the facade of a building

Everything your operation needs, in one place

From the service call to the report, Dominex covers every step of the field job

Those who use Dominex never go back to improvising

"We used to get to the customer with no idea how many cameras were there. Now the whole setup lives on the record. Service is a different game."

Bruno S.

OwnerCCTV and alarm installs

"The monitoring contract became predictable. The system generates the inspection work orders and we get ahead of a failure before the customer complains."

Aline R.

Technical Coordinatorcommercial electronic security

"Crew across several jobs on the same day. With the schedule and the live map, I stopped calling to find out where everyone is."

Thiago P.

Manageraccess control and CCTV

Transparent pricing, no surprises

Plans that scale with your operation. See the full lineup and pick what fits.

Frequently asked questions

Put your security operation in control

Free for 14 days, no credit card, no hassle. Register each customer setup, automate your monitoring contracts and move your crew to digital.