Customer Portal

Customer portal for service companies

Does your customer call every hour to ask if the technician has arrived? With the Customer Portal, they track the work order, see the history, access the documents, and approve the quote by link, on their own.

By link

the customer accesses without installing anything

Tracks the work order

status and history in real time

Approves the quote

no phone call, no lost email

4.9/5

satisfaction among the companies that use it

The phone rings all day with the same question

Where the customer has to call to find out, the portal shows on its own

The problem

"Has the technician gone yet? Is it fixed?"

With Dominex

The customer opens the portal by link and sees the work order status in real time, scheduled, in progress, completed. The phone stops ringing over the same thing.

The problem

The customer asks for the service history and nobody can find it

With Dominex

The portal shows the customer's full work order history, with dates and what was done. They check it on their own, without contacting the office.

The problem

A quote approved by a message that gets lost on WhatsApp

With Dominex

The customer approves the quote straight in the portal, with a record of when they approved. No "send it again", no approval that gets lost.

The problem

Reports and documents sent and lost in email

With Dominex

Work order reports and documents stay available in the portal for the customer to access at any time, with no resending.

The customer tracks the work order on their own

Through the Customer Portal, accessed by a link (no app to install), the customer sees where the work order stands: scheduled, technician on the way, in progress, completed. They follow the job in real time and stop calling the office every hour, giving your team the quiet they need to work.

Customer smiling while following the service on a phone at home

History and documents always at hand

The customer's full service history lives in the portal: past work orders, dates, what was done, and the PDF reports. The documents stay available for reference at any time, so the customer never has to ask "send me that report again", it is all there.

Hands reviewing printed documents next to a laptop on the desk

Quote approval by link

The quote reaches the customer by link and they approve it straight in the portal, with a record of when they approved. The approval does not get lost on WhatsApp or in email, and what was approved moves on to become a work order, closing the loop from sales to execution with no friction.

Man smiling while approving something on a laptop

Autonomy for the customer, quiet for you

The customer solves on their own what today turns into a phone call

Whoever opened the portal stopped taking the same call

"The customer called all day to ask if the technician was coming. Now they follow it in the portal and we work in peace."

Juliana C.

Customer Serviceservices company

"Quote approvals used to vanish on WhatsApp. In the portal, they approve and it stays on record."

Marcelo T.

Partnerbuilding maintenance

"The service history in the portal gave the customer autonomy. They check it without needing us."

Patrícia L.

Managerinstallations and services

Transparent pricing, no surprises

Plans that scale with your operation. See the full lineup and pick what fits.

Frequently asked questions

Give the customer autonomy and your team some quiet

Free for 14 days, no credit card. Let the customer track the work order and approve the quote on their own.